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Accessibility & HIPAA Compliance Statement for Cogniful

Our Commitment to Accessibility

Cogniful is committed to ensuring that our healthcare and wellness services are accessible to everyone, including individuals with disabilities. We strive to remove barriers that prevent equal access to care and information—both in our physical locations and online.

We adhere to the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure that our website and digital content are usable by all visitors, including those who rely on assistive technology.

Website Accessibility

Our website includes the following accessibility features:

  • Text alternatives for images and non-text content.

  • Logical structure for screen readers and navigation tools.

  • Sufficient contrast and readable text.

  • Keyboard-friendly navigation.

  • Consistent layout and labeling throughout the site.

We regularly test and review our website to maintain accessibility compliance and enhance user experience.

Physical Office Accessibility

Our office in South Windsor, Connecticut, is ADA-compliant and includes accessible parking, entrances, and restrooms. Our staff is trained to assist patients with disabilities and to provide reasonable accommodations upon request.

Accessibility Assistance

If you experience any difficulty accessing our website, booking services, or obtaining information, please contact us:

Cogniful

📍 435 Buckland Rd. South Windsor, CT 06074

📧 Email: mental.health.hub21@gmail.com

📞 Phone: 860-288-2177

🕒 Hours: 9am-4:30pm

We will respond within five (5) business days and provide assistance or requested materials in an accessible format.

 

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HIPAA Compliance Statement

Cogniful complies fully with the Health Insurance Portability and Accountability Act (HIPAA) to protect your privacy and safeguard your personal health information (PHI).

We implement administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of all patient information.

Our Responsibilities

  • We do not share your personal health information without your explicit written consent, except as required by law.

  • All staff members are trained in HIPAA compliance and patient privacy standards.

  • Secure systems are used for electronic communications, recordkeeping, and data storage.

  • Access to PHI is limited to authorized personnel only.

 

Your Rights

You have the right to:

  • Access and obtain a copy of your medical or therapy records.

  • Request corrections to your records if they are inaccurate.

  • Receive a notice detailing how your information may be used or disclosed.

  • File a complaint if you believe your privacy rights have been violated.

To exercise your rights or file a complaint regarding your PHI, please contact:

Cogniful Privacy Officer

📍 435 Buckland Rd. South Windsor, CT 06074

📧 Email: mental.health.hub21@gmail.com

📞 Phone: 860-288-2177

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